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Great article. Thanks for dropping the knowledge!
Sad as it is, I'm glad to see that this isn't just an issue in South Dakota. :)
Excellent post! Thanks Lee.
"uneducated/in experienced staff along with difficulty in measuring direct ROI."
Teaching companies how to use the tools that are at their disposal, as well as teaching and demonstrating how to measure ROI are extremely important. However, teaching how to listen/monitor is the key to unlocking the door for most companies.
THANKS.
A very interesting article Lee, thank you very much for sharing. I just might get this one printed out and read it later ;)
Cheers,
Eddie Gear
A big part of the challenge here is the misunderstanding that you expressed in:
"adoption of social media is low mostly because of uneducated/in experienced staff along with difficulty in measuring direct ROI."
I'm surprised that this comes up so often (like when I was moderating a recent panel). ROI can be measured much the same way that you measure it today. And the same kinds of things you are trying to do with SEO is what you are doing with social media. Ultimately, it's about driving the right kind of behavior that converts.
Do you think a service that combines effective SEO, content management and social media distribution channels at an affordable cost will solve this problem?
We're working on making the integration of these three elements an easy process at Yourmagz so I'm interested to hear your take on where you see services fitting into this mix in the future.
The change to social media can be overwhelming as it is every day and is not an overnight success. So many do not think they have the time or are not willing to cultivate relationships and seek out new customers.
It will continue to be a struggle to get some companies to include social media in their marketing mix and they will eventually lag behind and not be where their customers are. SEO is great but without links it is only half the battle. Links come from social media and getting the word out there.
Great post and maybe this will spark those who are on the fence to embrace social media - if they are out there to read this.
Take retailers - those retailing interesting niche products like H20Audio for example, they have an excellent opportunity to use social media to share knowledge and drive traffic - using twitter, niche cmmunity sites or relevant social shopping sites like http://www.kaboodle.com and http://www.tribesmart.com
I have enjoyed success (in my clients eyes - arguably the most important thing?) with using SM for B2B, but whenever we've polled businesses about their thoughts on using SM marketing it's either been negative, deemed irrelevant or a nice-to-have-but-lets-focus-on-what-we-know-for-now... so it's always an uphill struggle convincing management!
So, I'd be interested to read a follow-up post discussing the use of SM for B2B, success stories you've been involved with etc...
Social media consists of creating great content and attracting links, which is part of SEO. I am not sure if the two strategies can really be combined. They may just have to stay separate since the ROI of SEO can be measured while the ROI of social media cannot.