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This is the problem with many old media and old marketing companies. They just don't listen.
Great article, I stumbled it.
Thank you for the post!
Richard
I also really like the emphasis on change. This is not the field for you if you want to learn a particular set of skills and coast your way to retirement. Change is always part of the equation and it's our job to stay on top of the changes.
Great information and perspective!
Glad you liked it Derek and thank you for Stumbling!
And BTW, that's a wonderful blog you have there. :)
I recommend readers to check out "Shannon's Very Official Blog" which is a refreshing taste of social media goodness.
Gr8 post. Stumbled!
Great post!
Thanks again Lee Odden for always posting such good content.
Marci ~
I just wanted to add another perspective... that it would be SO nice if our CLIENTS would also Listen, Learn, Change & Grow from our recommendations and suggestions to them!
Yes, we as internet marketers MUST listen, learn, change and grow... but the success of a project also depends on the CLIENT doing the same. Often times as consultants, we're at the mercy of the client not implementing half of our suggestions - whether it be budget or a real lack of understanding the ongoing requirements (and commitment) it takes to be successful. And unfortunately, sometimes the time we take to educate falls on deaf ears.
Right on Brock, we are in a time of fluid marketing and the same old rules no longer apply. Agencies and clients alike need to adapt or they'll lose out to those that do.
Thank you Marci
Of course it's hard to know organization capabilities until it gets tested. That needs to be addressed up front as well - to the degree possible, without scaring the client away.
"This is going to hurt" isn't a very effective sales technique, but it's the truth and those that listen, learn, change and grow will come out ahead.
I think we Web Marketers are all singing a similar song but there is a fundamental chasm between the corporate culture (often decades' worth) and the "sudden" need to engage directly when it comes to clients. I'm struggling with this with every client it seems, no matter how outwardly progressive they seem.
People can no longer hide mediocre products and services behind on the friction of networks (e.g. word of mouth used to be very inefficient, but now it's effortless.) This is a big shock and uncomfortable to most. It puts a ruthless magnifying glass on their stuff.
Legacy mindsets are far more dangerous to company profitability than legacy software.